Bugzero gives you a cost-effective answer to increase team work efficiency.
Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally powerful as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues (ActiveLog).
Bugzero is easy to use and also flexible, and can be configured to fit to your organization's unique business process and workflow. Bugzero empowers you and puts you in full control, and allows you to accomplish your tasks in the best way possible.
Features
The configuration requires no programing skills, and can be done quickly and easily with a few mouse clicks:
- One click to add or remove fields, support data types including datetime, number, users, URL, and cross-project link ID. - Easily add or remove drop-down menu options and parent-child field dependencies. Add or change default field values at any time. - A few clicks to setup field-level pemission and access controls including hidden and read-only based on user roles. - Flexible workflow to fit your unique process, easily configurable and customizable per project. - One click to copy and move issues within or between projects. - Link issues within or between projects, for example, a bug report can be linked to a test case entry in Test Case. - Support both web interface and email interface (particularly for customer support) for internal and external users. Smart email submission handling. - More than just bug tracking, works equally well for use case and test case management, or as a help desk customer support system - Customizable page layout, your own company logo, and look and feel - Works in any languages (UTF-8) including Chinese, Japanese, and Korean. - Support multiple projects, configurable access control, and self registration - Configurable advanced group and field level access control model (security) - Configurable automatic and manual bug-assignment - File attachment (can attach multiple files and any kinds of files at once) - Support direct screen capture for attachment (available as add-on) - Email notification and cc mail (per project, template based) - Configurable email notification triggers or listeners (per project, per user) - CVS and Perforce source version control integration through email - Metrics reports, advanced search, and re-usable stored queries - Calendar for date selection - Complete audit trail and change history - Quick sorting and CSV file export supporting Asian languages in Unicode - Public projects and self registration for open source projects - Support LDAP/Active Directory user authentication (available as add-on) - Custom email reminder and escalation (available as add-on) - Easy install (server side only) and minimal maintenance needed - Easy backup and recovery in case of hardware or software crash - Easy to use web-based system administration (no learning curve) - Exceptional remote trouble shooting and debugging capabilities - And features that customer really want... Issue tracking software
- Standard technologies, web-based, lightweight, feature-rich, robust, fast, reliable, and exceptional usability - Cross platforms, one code base written in Java™ and J2EE™, truely run anywhere and everywhere - Cross database systems, standard SQL, scalable, and modular database schema - No client software, no firewall issue, and accessible from anywhere on the internet through HTTP, HTTPS, or SMTP
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Bugzero 5.5.7-0184 for Developers
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Bugzero 5.5.7-0184 Copyright
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