ManageEngine ADSelfService Plus is a web-based password reset application for domain users that enables them to update personal details in Active Directory.
Thus it helps in a large scale to eliminate a leading source of help desk calls and associated expenses by automating password resets and account unlocks thereby optimizing employee productivity.
The end users can reset password on their own and also update their personal details in Active Directory with ease. The software provides a detailed Audit Report on all changes done with it, which addresses the compliance and audit needs of organizations.
An enrollment process ensures security of password resets by mandating users to answer self set validation questionnaire, reports on enrollment further enhances the process. The password reset end user software also provides reports on account status and password status of users in the form of comprehensive account status reports.
For those users who's passwords are about to expire, email notification can be automatically sent and reports can be scheduled regularly. The product ensures the identity of a user while password resets with security question and answer settings.
Thus ADSelfService Plus benefits (a) the end users increasing productivity, by eliminating frustrating time delays, (b) help desk technicians with reduced workload and tickets on password reset and (c) the administrator ensuring compliance, security and efficiency in managing the domain network resources.
Limitations:
· Only 50 Domain users can have access to the web based console to self reset password, unlock their own accounts or self update personal information
What's New in This Release:
Feature:
· Support for Postgres Database Server (for product's database) in addition to the MS SQL and MySQL support available already.
Enhancements:
· Filters to extract Audit Reports specific to a domain have been included.
· More password security options: 'copy & paste' of passwords in the fields are disallowed now.
· More security answer strengtheners: Option to force the user to use letters (a-z), numbers and symbols in the answers.
Fixed:
· Issue of computer name missing from the lists of GINA "Installed-Machines" and "Error-Machines", when the computer is moved to a new OU or renamed.
· Issue of administrator's language settings overriding users' language settings on "reset password/unlock account" pages.
· Issue related to custom attributes update in "My Info" page.
· Inability to view manager's details in the organization chart if it contained special characters.
· Issue of enrollment notifications to OUs excluded from a policy by "do not inherit" option.