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Active Web Helpdesk 2

Active Web Helpdesk 2 summary

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License: Demo

Price: $749

Platform: WinXP,Windows2000

File size: 0.51 MB

Updated: 2011-09-15

Download: 1954

Publisher: Activewebsoftwares

Active Web Helpdesk 2 screenshot

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Active Web Helpdesk 2 description

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.

Features

Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words

Requirements: Windows XP/2000 with IIS

What's new in this version: none

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Active Web Helpdesk 2 keywords

helpdesk personnel customer unlimited helpdesk personnel asked questions questions database features requires customer

Active Web Helpdesk 2 for Developers

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Active Web Helpdesk 2 Copyright

We periodically updates pricing and software information of Active Web Helpdesk 2 full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Active Web Helpdesk 2 Edition. Download links are directly from our mirror sites or publisher sites, torrent files or links from rapidshare, megaupload, torrent sites, mediafire, easyshare, 4shared, badongo, box.net, divshare, filefactory, ifile, ifolder, megashare, sendspace are not allowed

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