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Voicent Agent Dialer 8.3.3

Voicent Agent Dialer 8.3.3 summary

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License: Demo

Price: $ 499.00

Platform: Windows 2K / XP / Vista / Vista64 / 7 / 7 x64

File size: 401 KB

Updated: 2013-06-10

Download: 2400

Publisher: Voicent Communications, Inc

Publisher URL: http://www.voicent.com

Voicent Agent Dialer 8.3.3 screenshot

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Voicent Agent Dialer 8.3.3 description

Voicent Agent Dialer 8.3.3 is considered as a professional and useful dialer software which dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers.When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number.

Predictive dialing was invented to eliminate wasted time in telephone work.Typically, if a person manually dialed 1,000 phone numbers, fewer than 35 percent would be answered by a live person.Without predictive dialers, agents spend about 80 percent of their time listening to the phone ring, waiting for a live pick up, dealing with invalid numbers or answering machines. Only about 20 percent of their time is spent actually generating sales and revenue.

Major Features:

Easy to use - download and setup this predictive dialer in less than 20 minutes
Uses VoIP internet dialing services or your company's PBX system. No need for telephony hardware
In predictive dialing mode, connect with agent only when live person answers
In predictive dialing mode, automatically leave voice messages on answering machines or quickly skip them
In predictive dialing mode, automatically skips busy lines, no answer lines and disconnected lines
In predictive dialing mode, sends calling information to Agent's computer with screen pop
Agent can work anywhere as long as there is internet connection
Call report for campaign stats and agent activities
Record call by agent or force recording by campaign
Extensive interface for system integration (for developers)
Integrate with any Window based software like SQL database and SugarCRM, Salesforce.com
Automatic monitoring and management of regulatory compliance for dropped-call rates (requires separate Call Center Manager product)
"Whisper Coaching" capabilities for fast and highly effective training of new agents (requires separate Call Center Manager product)

Requirements:

Windows 2000/XP/2003/2008/Vista/Win7

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Voicent Agent Dialer 8.3.3 keywords

agent dialing predictive dialer answering machines voicent agent agent dialer machines and most importantly never

Voicent Agent Dialer 8.3.3 for Developers

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Voicent Agent Dialer 8.3.3 Copyright

We periodically updates pricing and software information of Voicent Agent Dialer 8.3.3 full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Voicent Agent Dialer 8.3.3 Edition. Download links are directly from our mirror sites or publisher sites, torrent files or links from rapidshare, megaupload, torrent sites, mediafire, easyshare, 4shared, badongo, box.net, divshare, filefactory, ifile, ifolder, megashare, sendspace are not allowed

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